
Retail Risk Summary
Design of Retail Risk performance reporting application for Citi
client
Citi Group
Role
UX Designer
focus
Performance Reporting Application
scope
Regional Performance Analysis, Business Comparison, Risk Assessment
Research Process
User Interviews
Conducted interviews with managers to understand their needs and expectations for reviewing summary reports
Key Features
- Performance analysis based on region
- Monthly performance summary for specific regions
- Country comparison across different regions
- Business comparison across different regions
- Heat map visualization for regional performance overview
- Graphical comparison tools for regional and business performance