Store Operations
Leading UX initiatives for inventory management and product look-up in US stores
Led end-to-end UX research & design for Home Depot's enterprise Inventory Management System, driving key improvements in:
- Real-time product availability tracking
- Product pack down and in-aisle sustainability
- Cross-store product lookup platform enabling immediate customer service response
- Discover and solve problems that cause inventory inaccuracy which impacts the business
This project is under NDA